Privacy Policy

1. Who We Are

Bittbuzz ("we", "us", or "our") is a digital products agency that helps businesses strengthen their online presence through websites, search visibility, customer experience and connected business solutions. This Privacy Policy explains what personal information we collect and how we use it when you visit our website, read our blog, subscribe to our newsletter, or get in touch with us.

For the purposes of applicable data protection law, Bittbuzz is the data controller responsible for the personal information described in this policy.

2. Information We Collect

We collect only the information you choose to share with us or that is necessary to provide our services. This may include:

• Contact details — such as your name, email address, phone number, company name and website, provided through our contact form, newsletter sign-up or "Let's Talk" conversation.
• Enquiry & project information — details you share about your business, goals and the services you are interested in.
• Booking information — the date and time you select when scheduling a conversation with us.
• Technical information — such as your IP address, browser type, device and pages visited, collected through our self-hosted analytics (and standard server logs).

We do not collect special categories of personal data (such as health, religion or political opinions) and we ask that you do not send us this kind of information.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide the information you request.
• Deliver the services you ask us about, including website, search visibility, customer experience and business solutions work.
• Schedule and prepare for conversations and meetings you book with us.
• Send our newsletter and practical insights when you have subscribed.
• Improve our website, blog content and the relevance of what we publish.
• Comply with our legal obligations and protect our business.

We rely on your consent (for newsletters and marketing), our legitimate interest in running and improving our business, and the need to take steps at your request before entering into a contract, as the legal bases for processing your information.

4. Newsletter & Blog Subscriptions

When you subscribe to our newsletter through the blog, article pages or the footer of our website, we collect the email address you provide and use it to send practical insights on building a stronger online presence. Our newsletter is managed through our own self-hosted systems.

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us. We will remove your email address from our newsletter list as soon as reasonably possible after you unsubscribe.

5. "Let's Talk" & Contact Forms

Our contact form and the "Let's Talk" conversation flow ask for details about you and your business so we can understand your needs and respond appropriately. Information you submit may be sent to our customer relationship and automation tools to help us create a record of your enquiry, send a confirmation and book any meeting you request.

We use this information only to follow up on your enquiry and to provide the services you discuss with us. We will not add you to our newsletter list as a result of contacting us unless you separately subscribe.

6. Cookies & Analytics

We keep tracking to a minimum. This website is built as a static site and, by default, does not set advertising or cross-site tracking cookies. Where we measure how the site is used (for example through our self-hosted privacy-friendly analytics), we do so without personally identifying you.

If we introduce non-essential cookies in the future — such as for analytics or preferences — we will provide a clear consent banner so you can accept or decline them before they are set, and we will update this policy accordingly. Until then, you can control or delete any cookies through your browser settings.

7. Sharing Your Information

We do not sell your personal information. To run our business we rely only on open-source, self-hosted tools operating on infrastructure we control — covering automation, customer relationship management, our newsletter, social scheduling and website analytics. Your information is therefore processed by us rather than by third-party advertising or data networks.

If we ever enable a third-party service such as Google Analytics, that would involve data being processed by that provider. We will name it here and obtain your consent through our cookie banner before it is activated. We may also disclose information where required by law or to protect our rights and users.

8. Your Rights

Depending on where you live, you may have the right to access, correct, update, delete or port the personal information we hold about you, and to object to or restrict certain processing. You can also withdraw consent for marketing at any time.

To exercise any of these rights, contact us using the details in Section 12. We will respond within the timeframe required by applicable law.

9. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access and disclosure. While no online transmission is completely secure, we work to safeguard the information you share with us.

10. Children's Privacy

Our website, blog and services are intended for businesses and are not directed at children under 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch: